Frequently Asked Questions
Are Magnets Suitable For Children?
Are There Customs / Duty Charges?
Prior to ordering, please check with your country’s customs office to determine if there are any additional costs. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer’s responsibility.
Can you make larger orders?
Yes! Please contact us to discuss further. Click here
Do you offer a guarantee?
We want you to be fully satisfied with your magnets and we will do what it takes to make it right.
Do you ship internationally?
Yes! Economical shipping is offered to the continental USA. For our customers outside of the continental USA, the cost of shipping is calculated at checkout. All shipping includes tracking.
Do you ship to Canada?
Yes! We offer economical shipping to most parts of Canada which includes tracking. We ship to remote and northern locations in Canada with tracking, however, there is a higher shipping cost. Cost of shipping and other expedited shipping options are offered at checkout.
How can I track my order?
We will email you the tracking information when your order is shipped.
How long will it take for me to receive my order?
You will receive your order in approximately 3-10 business days. The length of time it will take for you to receive your order will be provided in your tracking details.
How long will it take for you to make my order?
Once your order is received, you order will be handcrafted within 2-3 business days. This may take longer during busy times of the year.
Who do I contact for further information?
You can reach us at contact us.
